Our organization utilizes CheddarUp as our payment processing platform for several key reasons:
- It provides a secure, user-friendly interface for making payments.
- It allows us to track payments efficiently and maintain accurate financial records.
- It reduces administrative overhead by automating payment collection and reconciliation.
- It offers credit/debit card payment options for your convenience.
- It provides transparent record-keeping for both our organization and our members.
What fees should I expect when paying through CheddarUp?
When making payments through CheddarUp, the following fees apply:
- Credit/Debit Card Payments: A processing fee of 3.95% + $0.95 per transaction.
- These fees are automatically calculated and displayed before you complete your payment.
- Our nonprofit does not retain any portion of these processing fees - they go directly to CheddarUp for payment processing services.
How will payments appear on my bank statement?
When you make a payment to our organization through CheddarUp:
- The transaction will appear on your bank statement as CHEDDARUP HamptonHOA
- This descriptor helps you identify your dues payment to the HOA.
- The amount shown will include both your payment amount plus any applicable processing fees.
- If you have questions about a specific charge, please contact us with the transaction date and amount.
Is my payment information secure?
Yes. CheddarUp uses industry-standard security measures to protect your payment information:
- All transactions are encrypted using secure socket layer (SSL) technology.
- Payment details are not stored on our organization's servers.
- CheddarUp is PCI-compliant, meeting the highest security standards for payment processing.
Can I get a receipt for my payment?
Yes. After completing your payment through CheddarUp:
- You will automatically receive an email confirmation with your payment details.
- This email serves as your receipt and can be used for tax purposes.
- Additional receipts can be requested through your CheddarUp account or by contacting us.